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09.06.2024
Group Manager - WFM
Cape Town
... Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional ...
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WNS (Holdings) Limited (ADR)
03.08.2024
Group Manager - Transactional Quality
Cape Town
... ibilities: Review and sign off monthly quality score and compliance score Attend Meetings with operations team and/ or client to report on QA analysis Manage and handle internal and external escalations Create, maintain or update business intelligence tools, databases, dashboards, systems, or ...
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WNS (Holdings) Limited (ADR)
14.03.2024
Senior Group Manager - Operations
Cape Town
... ibilities · Lead a team of operational leaders/managers · Deliver contractual and commercial performance through cost and profitability management · Create a high-performing, highly-engaged team through modeling desired WNS leadership behaviours, effective coaching, performance management and ...
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WNS (Holdings) Limited (ADR)
28.09.2024
Senior Group Manager - Transactional Quality
Cape Town
... ibilities: Lead and develop a high-performing team supporting multiple Accounts and provide exceptional quality assurance services to our clients. Drive&improve efficiency, leading to better operating margins with strong focus on governance, timelines and risk management. Predictive SLA ...
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WNS (Holdings) Limited (ADR)
27.08.2024
Customer Service Agent - USA Insurance
Cape Town
... sity, business challenges/requirement Has the ability to demonstrate working in a positive and fulfilling work environment with minimal supervision High proficiency in verbal and written English (a neutral accent is preferred as customers are based in the US) Strong ability to multi-tasking ...
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WNS (Holdings) Limited (ADR)
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